2. To add humor and personality to your message use smileys or emoticons (expressions you create from your keyboard
ex: :-) happy
:-< mad
3. Keep your communication short and to the point, no one likes reading text for what seems like the rest of their life. Especially now because many people receive email via cellular phone.
4. Remember that anything and everything you write is seen by the public, you never really know who is going to read so be careful because you don't want to say something that you may later regret.
5. Avoid spamming (posting things that irrelevant to the topic) as this could lead to flaming (offending someone and starting a "fire").
6. When sending an email write a title about what the message is about so that if someone isn't interested in reading it, they can delete it.
7. To keep messages short use abbreviations
ex:
8. FAQs are Frequently Asked Questions; these are handy documents to read before asking questions, always refer to them.
Netiquette is not something that is learned by second nature. Take your time to familiarize yourself with the different tips and facts before posting and responding to web media. Also keep in mind that the Internet is always changing, often times more rapidly than we do so make sure to always check up on if netiquette has changed.
Source: Master the Basics: Netiquette. November 17, 2006. retrieved from http://www.learnthenet.com/english/html/09netiqt.htm
7 comments:
What would you say is the biggest on-line communication "no no," and what is the easiest way to avoid it?
Do you feel there is an effective way to convey comedy or sarcasm in virtual communication? And is there certain rules when trying to do so?
Do you think that using things like smilies is the best way to express emotion? Should they be used with words expressing the same emotion or alone?
You list a bunch of basic guidelines to follow, but what if these guidelines are broken? What are the reprecussions that follow if any?
Do you feel there is an easy way to communicate changes in internet speak, such as new acronyms or slangs?
We've seen in many business etiquette lists that things like using smileys :) :( :P should be avoided in order to not look unprofessional. Has there been any research or finidngs, or do you think, that the rules you shared with us apply differently in a business context? If they are, are there repercussions for breaking these rules in a business context, opposed to a personal one?
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